Terms of Use

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at EduCloud unless otherwise defined in this Privacy Policy.

app.eduCloud.app is a website made available by EduCloud Infotech LLP. This website is operated by EduCLoud Infotech LLP Throughout the site, the terms “we”, “us” and “our” refer to eduCloud. All services and facilities provided through it and its subdomains are provided subject to the following terms and conditions. The Terms of Service, Terms of Use, Privacy Policy govern your use of our website.

EduCLoud Infotech LLP offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

1. Preliminary
1.1 Definitions

eduCloud 402, Navale ICON, Navale IT Zone, Pune Bangalore NH-4, Pune and its subsidiaries, affiliates, successors or assigns “eduCloud”, “we,” “us,” or “our,” the operators of the Website.

“Member” refers to an individual authorised to use the Website and/or the Service by a School/ Institute, whether a member of staff of a School, a Parent, or a Student.

“Membership” means an individual’s licence to access our service and associated login information (such as a login email and password), as authorised.

“Parent” means a parent or legal guardian of a student as the case may be. “Parental” shall be interpreted accordingly.

“Service” refers to the services provided through our Websites.

“School” refers to a school, institute, college, university or tutors which are primary account subscribers to the Service.

“Student” means a student invited to use the Service by a School.

“Website” means our website at eduCloud.com, eduCloud app (iOS and Android), Use of the term “Website” below means the one or more of our Websites, those of which you are a Member, and/or use and access.

“Personal data” means any information relating to a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, email address, an identification number, location data or an online identifier.

1.2 Terms

These Terms of Service should be read as a whole with the other Terms and Policies, and provide the exclusive terms of the relationship between eduCloud and

  1. Schools
  2. Members
  3. Students other users of the Website, and
  4. Any other users.
1.3 Subject to Change

We reserve the right to update and change our Terms of Service on 14 days’ notice. Any new features that augment, enhance, or change the current Service, including the release of new tools and resources, shall be subject to our Terms of Service. Continued use of the Service after any such changes shall constitute consent to such changes. Our current version of the Terms of Service is available at the Terms and Policies page of our Website.

1.4 Violations

Violation of any of these terms by you may result in the termination of (1) your account and/or denial of your ability to access the Websites without notice, and/or (2) the account of the School on 14 days’ notice in writing. eduCloud reserves the right to bar use of the Service by any person or entity that has violated the Terms of Service at any time.

1.5 Disclaimers

To the full extent permitted by law, you agree to use the Service on an “as is” basis and understand that eduCloud is not responsible for prohibiting or regulating in any way any information or data provided or transmitted by the Website (“Content“) , or provided or transmitted by you or any other person. You confirm and agree that eduCloud shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses. This is regardless of whether eduCloud has been advised of the possibility of such damages, whether or not resulting from:

  1. the use or the inability to use the Service
  2. the unauthorized access to or alteration of your transmissions or data
  3. statements or conduct of any third party on the Service
  4. termination of your account; and/or
  5. any other matter relating to the Service.

eduCloud does not warrant that the Service will meet your specific requirements or that the Service will be uninterrupted or error-free. We shall not be liable for and make no warranties in relation to the Website or its functionality, Content or capabilities of the Website, to the fullest extent that such liabilities can be excluded by law.

1.7 Content

The information provided on our Website is provided on the basis that we accept no liability for any of the information published.


School and Parents shall:

  1. Ensure that information contained in anything sent to eduCloud is accurate and does not breach any third parties’ rights including trade mark, database right, copyright or other intellectual property rights nor is libelous, obscene, menacing, threatening, radicalising, bullying, offensive, abusive, fraudulent, pornographic, criminal nor infringes the rights of other people such as privacy rights or is in any way illegal or unlawful.
  2. Verify the accuracy of any information before sending it to us; and
  3. Ensure that information provided on the Website complies with all applicable laws and, by posting information, agrees to indemnify us in full on request and continue to indemnify us on request against any claim or liability arising in connection therewith.

Any views expressed in messaging facilities after you login are not those of eduCloud.


We make no statement and provide no warranty that information on our website is accurate, up to date or complete and we accept no liability for any loss or damage caused by anything inaccurate or misleading which without limitation, may contain statistical data which may have inaccuracies or errors. If you find that information on the Website is not accurate, please inform your School in the first instance to have information corrected.

1.11 Security

You will ensure at all times that you do not share your designated password with any other person and you maintain active and effective security measures to protect the integrity and security of your and our computer systems. You will be responsible for loss and damage suffered by us where any third party abuses the services using your login details and/or computing environment, including hardware and software.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to UserName, User photograph, User Email, User Address. The information that we request will be retained by us and used as described in this privacy policy.
The app does use third party services that may collect information used to identify you. Link to privacy policy of third party service providers used by the app:


Using drive access, the app enables the user to directly access objects which the user wanted to share with the app. App may store information to users drive which is related to user profile and personalization.

Log Data

We want to inform you that whenever you use our Service, in case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.


Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device internal memory.
The app may use third party code and libraries that use “cookies” to collect information and to improve their services.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

When you visit our website for informational reasons, i.e., without registering for any of our provided services and without providing us with personal data in any other form, we may automatically collect additional information about you which will contain personal data only in limited cases and which is automatically recognized by our server. This collected information includes:

We use such information only to assist us in providing an effective service (e.g., to adapt our website to the needs of your device or to allow you to effectively use our website), and to collect broad demographic information for anonymized, aggregated use.

2. Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


Regarding any fees related queries(amount,date,type etc.) student/parents will contact the institute's Admin/Account department.
While making an online payment, eduCloud is SaaS platform for the payment collection processes. Institutes are the owners of Fee Amount, Transaction and fee policies.
Any amount paid at eduCloud platform can not be canceled or refunded from the platform, you need to contact the institute’s Admin/Account department.
All The Transaction amounts are credited to the respective bank accounts of the institutes.
In case if the amount is deducted and the transaction at eduCloud system reflects as failed, the user should contact the school Admin/Account department. eduCloud will not be responsible for any loss.

In the case of Payment Failure, users may receive a refund(in case if debited) from the institute and not from eduCloud, as per the institute and payment gateway policies. In case if payment remains in process status, users should wait for the next 12 hrs before re-trying for payment. Contact the school accounts department for any discrepancy on online fees faced by you with reference to any of your transaction details.

Per transaction additional 'Transaction charges' would be debited from the user's account, to know transaction charges please,contact the School Admin/Account department.
If the user faces any technical difficulties during payment user can contact eduCloud on support@educloud.in
If the payment is made by means of a card that you do not personally own, the permission of the card owner must always be obtained to make payments using the card. In using the system you confirm that you have such permission.
Information related to payments using debit or credit cards is not accessed or stored by eduCloud.
Refunds will be processed with respect to the Institute and Payment Gateway policies.
In any case, make a note of reference/transaction detail in case of Net banking/Card payment.

IMPORTANT By submitting a payment through the online-payments you are agreeing to these Fee payment policies.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We reserve the right to revoke/ deactivate/ change any subdomain made available to the institute without any prior notice.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Certain products or services may be available exclusively online through the website.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


We may provide you with access to third-party tools/ platforms over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools / platforms ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools / platforms.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Your submission of personal information through the store is governed by our Privacy Policy.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

2.13 Gsuite domain email ids

email ids can be provided only to educational institutes, schools etc which are recognized by the Government of India and Education board. Such institutes should possess all relevant registration documents.

2.14 Downgrading subscription

Customers can always downgrade their subscription anytime they want. The payment made earlier cannot be refunded or credited. The difference in amount cannot be refunded or credited. In such cases payment once made will not be refunded or credited. After downgrading, custom smartphone app may not be supported from EduCloud.

2.15 Pricing

Our pricing currency depends on the country of sale. For all countries outside India, amount is charged in dollars. If customers outside India pay for thier subscription in INR, they agree to pay the difference in amount(wrto dollars).


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

You agree that you will not copy, reuse, modify any user interface, processes, algorithms, features, flows, naming conventions or any other aspect of the product. Our product is protected by copyrights and failing to abide by the terms will lead to legal actions.

You agree that you will not share/ distribute/ show/ give access of EduCloud to any of our competitors. Competitors and entities invloved in similar business activities as EduCloud cannot sign up on EduCloud. We reserve the right to deactivate/ delete/ suspend such accounts as per our discretion. EduCloud reserves the right to delete/ deactivate/ suspend accounts having incorrect/ fake/ spam names, institute names, locations, contact numbers and invloved in spam activities.

3. Copyright, Usage and Content Ownership

eduCloud claims no intellectual property rights to Content published and/or loaded to the Service by Members or Schools. You irrevocably grant us a perpetual licence to publish Content on the Websites for the duration of our Agreement with your School.


Subject to the consent of the relevant School, Members may download material from the Website for their sole purpose of retaining copies for your own personal use alone, subject to rights granted by others to you. The Service is made available to Schools and Members for school administration and academic functions, not for any other purpose, and you shall not access the Service for any other purpose without the written permission of eduCloud.


You may not modify, adapt or hack the Service or modify the Websites so as to falsely imply that it is associated with the Service, or any other service of eduCloud. eduCloud will not be responsible for loss of data, settings due to technical errors and or bugs.


Any hypertext links to other sites, which appear on the Website are operated by third parties and use of such a link means you are leaving the Website. We are not responsible for, and give no warranties, guarantees or representations in respect of linked sites or information upon them.


eduCloud does not sell any information or data available on its platform to any third party. Data of members, parents and students is used for internal analytics only. eduCloud collects basic information about members when they sign up. Member schools and parents will be responsible for all other data provided by them in the product. eduCloud takes no responsibility for the data provided by members.


eduCloud is not responsible for loss or theft of data in case of hack or illegal cyber practices. educloud is not responsible for loss of service or any features to its members due to changes / updates / upgrades / disputes / stoppage of service from educloud’s third party service providers like Google, Amazon Web Services and others.


eduCloud is a SaaS LMS platform. Data present on our website is owned by the member schools. Clients/ customers/ internal users of member schools are their own responsibility. edCloud will not be responsible for loss of data/ theft or any other malpractice carried out by member school’s users.


By signing up to eduCloud, you give us consent to send you emails, newsletters, automail notifications. To opt out of emails, newsletters and automails, contact your member school and ask to remove yourself from the platform.


EduCloud free version has restrictions such as number of students, teachers, academic years, profiles, number of report cards, data exports, data migration. We reserve the right to disable free instances in the case of inactivity, junk activities, illegal and improper use.


For statistical analyses we use web analytics services to collect information about the use of this site.

4. Modifications to the Service and Prices

Prices of all plans, including but not limited to annual subscription fees to the Service, are subject to change without notice.


eduCloud can apply data limits for its services used by members, parents and students at its own discretion. eduCloud reserves the right to convert any free account into a paid account at their own discretion.


eduCloud shall not be liable to you or to any third party as a result of any modification, price change, suspension or discontinuance of the Service, loss of data, or any consequence thereof whatsoever.

5. Amendments to this Policy

We reserve the right to change this policy from time to time by updating our website respectively. Please visit the website regularly and check our current privacy policy.

6. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall EduCloud Infotech LLP, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

6.1 Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

6.2 Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

7. Indemnification

You agree to indemnify, defend and hold harmless EduCloud Infotech LLP and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

8. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

9. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

10. Changes to Terms of Service

You can review the most recent version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

10.1 Contact Information

Questions about the Terms of Service should be sent to us at info@educloud.in .